Pickup & Departure

Pickup is anytime during business hours: 

Regular Hours: May 1 -  Sept. 2   8am - 8pm

Late Season Hours:    Sept. 3 - Sept. 30   9am - 6pm

Drop-Off & Return

All rentals must be returned by closing time after final night of use (ie. Monday morning pick up means rental items must be returned by closing on Wednesday in the case of a two night rental) unless other arrangements were made with office staff or operating manager.

Cancellation Policy

All reservations must be paid in full at time of booking. Our reservations are not cancelled for fog, rain or a chilly day. We will cancel if the conditions are not suitable for paddling or biking (lightning, strong winds or extreme weather). Cancellations made at least 3 days prior to the trip will receive a full refund. Participants cancelling with 24 hours notice or more will be able to transfer payment to a future trip or program. Sorry, cancellations made with less than 24 hours notice will receive no refund. No shows will also forfeit the entire reservation fee. If we cancel due to emergency, extreme weather, or the rental item is down for repairs you may reschedule or receive a full refund. In the event Glacier Outfitters has to cancel the reservation, we will make every attempt to contact you in a timely fashion.